Terms of Service

HockeyOS is a multi-tenant, hosted software platform for hockey program operations — roster, lineups, practice planning, scouting, game day, team operations and communications. We provide it as a subscription service, not as a licensed copy of software.

Each Customer operates inside its own isolated workspace. We may improve, add or change features over time. We will not materially reduce core functionality during a paid term without notice.

• Accounts are provisioned for named individuals; credentials may not be shared.
• You are responsible for activity performed with your organization's accounts, including by staff, volunteers and contractors.
• Administrators control role assignment inside their workspace and are responsible for keeping access appropriate and current.
• You must be at least 16 years old to hold an account. Minor athletes' information may be entered by authorized staff, subject to Section 5.
• Notify us promptly at security@montoakdigital.com if you suspect unauthorized access.

• Subscriptions are sold by tier (Starter, Pro, Elite); enabled modules depend on the tier and any agreed overrides.
• Fees, term length and billing frequency are set in your order form or written quote.
• Unless stated otherwise, subscriptions renew for successive terms until cancelled before the renewal date.
• Fees are exclusive of taxes. Late amounts may suspend access after written notice.
• Trials and demo workspaces are provided free of charge and may be time-limited, feature-limited and deleted after expiry.

You agree not to, and not to permit anyone to:

• Upload unlawful, harassing, defamatory or infringing content, or content you lack rights to share.
• Attempt to access another organization's workspace, data, or any account you were not granted.
• Probe, scan, load-test or circumvent authentication, rate limits or tenant isolation without our prior written consent.
• Reverse engineer, resell, sublicense or white-label the platform except under a written partner agreement.
• Use the service to make automated decisions about a person's employment, health or eligibility without human review.
• Introduce malware, or use the service to send unsolicited bulk messaging.

We may suspend access without notice where continued use presents a security risk, a legal risk, or degrades the service for other customers.

You retain all rights in the data your organization enters or uploads ("Customer Data"). We process Customer Data only to provide, secure and support the service, and as instructed by you through the product's features.

• You are the controller of Customer Data; we act as processor on your behalf.
• You are responsible for having a lawful basis and, where required, parent or guardian consent for athlete, medical, testing and contact information you record.
• Health, injury and wellness fields are optional; only enter what your program is permitted to hold.
• You may export your data using in-product exports at any time during an active subscription.
• We do not sell Customer Data and do not use it to train third-party AI models.

Each party will protect the other's non-public information with at least reasonable care and use it only for the purposes of this agreement. This does not apply to information that is public, independently developed, or lawfully received from a third party.

MontOak owns the platform, its interfaces, templates, and all derived analytics that do not identify you or your athletes. Feedback you send us may be used to improve the product without obligation. Your marks remain yours; branding you upload is used solely to render your workspace and documents.

We aim to keep the service continuously available and perform maintenance in low-impact windows. Unless a separate service-level agreement is signed, the service is provided without a contractual uptime commitment. Support is available by email at support@montoakdigital.com during business hours.

The platform relies on infrastructure and service providers listed on our subprocessors page. Optional integrations you enable (for example calendar export or messaging) are governed by that provider's terms in addition to these.

Each party warrants it has authority to enter this agreement. Except as expressly stated, the service is provided "as is" and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. The platform supports coaching, medical-adjacent and safety decisions but does not replace professional judgment, medical advice, or governing-body rules compliance.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data recovery costs. Each party's total aggregate liability arising out of this agreement is limited to the fees paid or payable by you for the twelve months preceding the claim. These limits do not apply to your payment obligations, either party's willful misconduct, or breach of Section 4.

You will defend and indemnify MontOak against third-party claims arising from Customer Data or your use of the service in breach of these terms. We will defend and indemnify you against third-party claims that the platform itself infringes their intellectual property, provided you notify us promptly and let us control the defense.

• Either party may terminate for material breach that is not cured within 30 days of written notice.
• On termination we disable access and delete Customer Data within 60 days, except where retention is legally required.
• Export your data before termination; we cannot restore a deleted workspace.
• Demo workspaces and their seeded data are deleted automatically when the session expires.

We may update these terms. For material changes affecting a paid subscription we will give notice by email or in-product at least 30 days before they take effect. Continued use after the effective date means acceptance.

These terms are governed by the laws of the State of Oklahoma, United States, excluding conflict-of-law rules. The parties will attempt good-faith resolution for 30 days before filing; disputes are then subject to the exclusive jurisdiction of the state and federal courts located in that jurisdiction.

These terms, together with any order form and our Privacy Policy, are the entire agreement. Neither party may assign it without consent, except in a merger or sale of substantially all assets. If a provision is unenforceable, the rest remains in effect. Notices go to legal@montoakdigital.com and to the administrative contact on your account.

MontOak Digital LLC — legal@montoakdigital.com